Our Lady of the Star S.C.A. guarantees the delivery of the products that appear reflected on its website www.vinodechucena.es throughout Spain.

Orders will be delivered to the address requested by the customer. Our Lady of the Star S.C.A. does not assume responsibility for non-delivery of the product when the data provided by the client is incorrect, inaccurate or incomplete.

Our Lady of the Star S.C.A. It has a Customer Service service (959 424 232), which the customer can use at any time to request information, clarify doubts, resolve any incident and/or claim related to their order.

Likewise, you can write to our offices located at C/ la Cooperativa, 12 – 21891 Chucena- Huelva, Spain.

The period allowed for claims regarding the quality of the products will be 48 hours after delivery of the order.

In the event that the client wishes to make a claim regarding the accessory, it must be returned to the central offices where, after verification of the defective condition of the item, it will be returned, subject to the client’s agreement, for another one with the same characteristics and in perfect condition. state.